Trust, Security & Privacy

Crinis Hair operates the brand, our content, and client communications. Our website is built and hosted on the Lovable platform, which provides the underlying application infrastructure. Security is a shared responsibility between Lovable as the platform provider, Crinis Hair as the app owner, and clients who safeguard their own account credentials.

We collect only what is needed to respond to enquiries and fulfil consultations: the name, email address, phone number, and message details you choose to share when contacting the maison or booking a consultation. We do not collect sensitive categories of personal data through this site.

Information you provide is used to reply to your enquiry, arrange consultations, process orders you place with us, and send service updates you have asked for. We do not sell personal information.

Payment for orders is arranged directly with a Crinis Hair advisor through established payment channels. Card details are not entered into this website and are not stored on our servers.

The website is delivered over HTTPS with TLS encryption in transit. Application hosting, build pipeline, and content delivery are provided by Lovable. Static assets are served from an edge content delivery network to keep pages fast and available.

The site uses a small number of functional cookies and local storage entries required for features such as currency selection. We do not run third-party advertising trackers on this site.

Enquiry and order records are retained only as long as needed to serve you and to meet our business and legal obligations. You may request a copy of the personal data we hold about you, or ask us to delete it, by emailing the address below.

We rely on a limited set of trusted providers to operate the site, including Lovable for application hosting and Google Fonts for typography. We will update this page if we add new processors that handle personal data.

This site does not currently offer customer accounts or logins. If we introduce accounts in the future, we will publish the authentication and access controls in place at that time.

If you believe you have found a security or privacy issue affecting Crinis Hair, please contact us at hello@crinishair.com. Please include enough detail to reproduce the issue. We aim to acknowledge reports within a few business days.

For any privacy request — access, correction, deletion, or questions about this page — contact hello@crinishair.com.